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Troubleshooting Page 135
Diagnosing Problems
There are a number of ways to diagnose printer problems:
◗ To identify the most common problems, check the printer’s
lights; see Checking the Control Panel Lights for details.
◗ You can also view the Printer Status window to identify
common problems, if you installed Status Monitor 2 with
Windows 95, 98, or NT 4.0. For instructions, see Using the
Printer Status Window. On a Macintosh, you can check your ink
levels using the Status Monitor; see Using the Macintosh
Status Monitor for details.
◗ To determine whether the problem is caused by the printer
itself, run a printer operation check. See Running a Printer
Operation Check for instructions.
◗ If you see an error message about your printer settings or have
problems with color quality, you may need to confirm your
Printer ID number. See Confirming the Printer ID Number for
details.
◗ For the latest information, check the Help programs and the
ReadMe files in the EPSON program group or folder.
◗ If any of the suggested solutions in this chapter tell you to
uninstall and then reinstall your printer software, see
Uninstalling Printer Software for instructions.
◗ If none of the suggested solutions here solve your problem,
contact your EPSON dealer or see Where To Get Help.
- EPSON Stylus COLOR 740i 1
- Copyright Notice 2
- Contents 3
- Printing on Special Media 5
- Managing Print Jobs 5
- DOS Support 174 8
- Control Panel Settings 175 8
- Character Tables 176 8
- Interfaces 177 8
- Introduction 9
- Macintosh System Requirements 10
- Windows System Requirements 11
- Printer Parts 13
- How To Use Your Manuals 14
- ENERGY STAR Compliance 15
- Year 2000 Ready 16
- Important Safety Instructions 16
- Introduction Page 17 17
- Introduction Page 18 18
- Basic Printing 19
- Windows NT 23
- Checking Printer Status 24
- Windows 3.1 26
- Printing from a Macintosh 27
- Basic Printing Page 31 31
- Not available if 31
- Advanced Printing 32
- Using Custom Project Types 33
- Advanced Printing Page 35 35
- Windows 3.1): 37
- Customizing Color Settings 40
- Advanced Printing Page 42 42
- Advanced Printing Page 44 44
- Advanced Printing Page 46 46
- Advanced Printing Page 52 52
- Windows 95, 98, NT 52
- Advanced Printing Page 54 54
- Advanced Printing Page 57 57
- Selecting Print Order Options 58
- Advanced Printing Page 59 59
- Layout options are not 59
- Advanced Printing Page 60 60
- Advanced Printing Page 62 62
- Reduce/Enlarge 62
- Advanced Printing Page 64 64
- Click a button to 64
- Adding a Watermark 65
- Using the Fit to Page Option 69
- Advanced Printing Page 70 70
- Fit to Page 70
- Advanced Printing Page 72 72
- Click the arrow and 72
- Advanced Printing Page 76 76
- Click the Print Preview icon 76
- The Print button 76
- Preview button 76
- Saving Custom Settings 78
- Redefining Custom Settings 79
- Deleting Custom Settings 80
- Selecting Special Media 82
- Transparencies 85
- Envelopes 87
- EPSON Photo Paper 88
- EPSON Photo Stickers 92
- Managing Print Jobs Page 96 96
- Speed & 96
- Progress 96
- Utility tab 96
- Managing Print Jobs Page 98 98
- Using Status Monitor 2 100
- Using the Job Status Window 108
- Managing Print Jobs Page 109 109
- Using the Spool Manager 110
- Deleting a Stalled Print Job 112
- Using Monitor3 114
- Monitor window: 118
- Managing Print Jobs Page 120 120
- Maintenance and 121
- Transportation 121
- Replacing an Ink Cartridge 122
- Cleaning the Print Head 127
- Using the Control Panel 128
- Missing dots 130
- Aligning the Print Head 131
- Cleaning the Printer 132
- Transporting the Printer 133
- Troubleshooting 134
- Diagnosing Problems 135
- A When an ink out light 137
- load/eject button until the 138
- Improving Print Quality 139
- B black and 142
- Solving Printing Problems 145
- Only the 146
- All the lights are flashing 148
- power light is still 148
- Start Here 149
- Printer Basics 149
- Printing is too slow 152
- Fixing Paper Problems 154
- Paper doesn’t feed 155
- Paper jams inside the printer 156
- The margins are incorrect 159
- Uninstalling Printer Software 161
- Windows 3.1 Instructions 162
- Macintosh Instructions 162
- Where To Get Help 164
- Automated telephone services 165
- Specifications 166
- Specifications Page 167 167
- Specifications Page 168 168
- Printable area 170
- Ink Cartridges 171
- Mechanical 172
- Electrical 173
- Environmental 173
- Safety Approvals 174
- DOS Support 174
- Control Panel Settings 175
- Character Tables 176
- Interfaces 177
- Serial interface 178
- USB interface 178
- EEconomy setting, 35, 38 180
- FFaint printouts, 143 180
- H Halftoning setting, 39, 141 181
- J Jammed paper, 136, 156 181
- L Landscape setting, 51, 56 181
- M Macintosh 182
- N Nozzle Check, 130 182
- P Packing printer, 133 182
- R ReadMe files, 135 184
- S Safety approvals, 174 184
- V Vertical banding, 141 186
- Y Year 2000, 16 186
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