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10 Troubleshooting
10-24 Xerox Phaser 3200MFP
Fax Problems
Condition Suggested solutions
The machine is not
working, there is no
display and the buttons
are not working.
Turn the power off and unplug the power cord. Plug the
power cord in and turn the power on.
Ensure that there is power to the electrical outlet.
No dial tone sounds. Check that the phone line is connected properly.
Check that the phone socket in the wall is working by
plugging in another phone.
The numbers stored in
memory do not dial
correctly.
Make sure that the numbers are stored in memory
correctly. Print a Phonebook list, referring to
Address
Book List on page 8-23
.
The document does
not feed into the
machine.
Make sure that the document is not wrinkled and you
are putting it in correctly. Check that the document is the
right size, not too thick or thin.
Make sure that the ADF (Automatic Document Feeder)
cover is firmly closed.
Faxes are not received
automatically.
Fax mode should be selected.
Make sure that there is paper in the tray.
Check to see if the display shows “Memory Full”.
The machine does not
send.
Make sure that the document is loaded in the ADF or on
the document glass.
“TX” should show up on the display.
Check the fax machine you are sending to, to see if it
can receive your fax.
The incoming fax has
blank spaces or is of
poor-quality.
The fax machine sending you the fax may be faulty.
A noisy phone line can cause line errors.
Check your machine by making a copy.
The print cartridge may be empty. Replace the print
cartridge, referring to
Replacing the Print Cartridge
on page 9-7
.
Some of the words on
an incoming fax are
stretched.
The fax machine sending you the fax had a temporary
document jam.
There are lines on the
documents you send.
Check your scanning glass for marks and clean it. See
Cleaning the Scan Unit on page 9-5.
The machine dials a
number, but a
connection with the
other fax machine fails.
The other fax machine may be turned off, out of paper,
or cannot answer incoming calls. Contact the other
machine operator to resolve the problem.
Documents are not
stored in memory.
There may not be enough memory to store the
document. If the display shows a “Memory Full”
message, delete from memory any documents you no
longer need and then try again to store the document.
- Phaser 3200MFP 1
- User Guide 1
- 1 Welcome 3
- 2 Getting Started 3
- 3 Network Setup 4
- 4 Paper Handling 4
- 5 Copying 4
- 6 Printing 4
- 10 Troubleshooting 7
- 1 Table of Contents 8
- About This Guide 10
- Getting to know your machine 11
- Rear View 12
- Control Panel Functions 13
- Special Features 15
- Print in various environments 16
- Customer Support 17
- Safety Notes 18
- Operator Accessible Areas 19
- Maintenance 19
- Cleaning Your Product 19
- Laser Safety Information 20
- Maintenance Information 21
- Ozone Safety Information 21
- For Consumables 22
- Radio Frequency Emissions 22
- Product Safety Certification 22
- Regulatory Information 23
- Data Coupler Information: 24
- 1Welcome 25
- Xerox Phaser 3200MFP 1-17 25
- 1-18 Xerox Phaser 3200MFP 26
- Environmental Compliance 27
- Illegal Copies 28
- Xerox Phaser 3200MFP 1-21 29
- Other countries 30
- European Union 31
- WEEE Directive 2002/96/EC 31
- 1-24 Xerox Phaser 3200MFP 32
- Unpacking the machine 34
- Selecting a Location 35
- Clearance Space 35
- 2-4 Xerox Phaser 3200MFP 36
- NOTE: When inserting or 37
- Loading Paper 38
- Xerox Phaser 3200MFP 2-7 39
- Making Connections 40
- For Users in Germany 41
- For Users in France 41
- USB port on your computer 42
- Switching On the Machine 43
- Installing Printer Software 44
- System Requirements 45
- Printer Driver Features 46
- Setting the Machine ID 47
- button 48
- Setting the Date and Time 49
- Changing the Clock Mode 50
- Changing the Dial Mode 51
- Setting Sounds 52
- Using the Save Modes 53
- Using ControlCentre 54
- The Scan Settings Tab 55
- The Phonebook Tab 56
- The Printer Tab 57
- The Firmware Update Tab 57
- 2-26 Xerox Phaser 3200MFP 58
- Introduction 60
- Supported operating systems 60
- Configuring TCP/IP 61
- Configuring EtherTalk 62
- 4 Paper Handling 63
- Selecting Print Materials 64
- Xerox Phaser 3200MFP 4-3 65
- 4-4 Xerox Phaser 3200MFP 66
- Copy Output Tray 68
- Making Copies 70
- Xerox Phaser 3200MFP 5-3 71
- 5-4 Xerox Phaser 3200MFP 72
- Selecting Copy Options 73
- 5-6 Xerox Phaser 3200MFP 74
- Reduce/Enlarge 74
- Copy Quantity 74
- Special Copy Features 75
- 5-8 Xerox Phaser 3200MFP 76
- Xerox Phaser 3200MFP 5-9 77
- 5-10 Xerox Phaser 3200MFP 78
- Poster Copying 78
- Copy Setup 79
- 5-12 Xerox Phaser 3200MFP 80
- Xerox Phaser 3200MFP 6-3 83
- (Phaser 83
- 3200MFP/N only) 83
- 6-4 Xerox Phaser 3200MFP 84
- Xerox Phaser 3200MFP 6-5 85
- Printer Settings 87
- 6-8 Xerox Phaser 3200MFP 88
- Landscape 88
- Portrait 88
- Xerox Phaser 3200MFP 6-9 89
- Enter the custom name 89
- Enter the paper size 89
- 6-10 Xerox Phaser 3200MFP 90
- Xerox Phaser 3200MFP 6-11 91
- 6-12 Xerox Phaser 3200MFP 92
- Xerox Phaser 3200MFP 6-13 93
- 6-14 Xerox Phaser 3200MFP 94
- About Tab 94
- Using a Favorite Setting 94
- Canceling a Print Job 95
- Advanced Printing 96
- Printing Posters 97
- 6-18 Xerox Phaser 3200MFP 98
- 0.15 inches 98
- Xerox Phaser 3200MFP 6-19 99
- Using Watermarks 100
- 6Printing 101
- Xerox Phaser 3200MFP 6-21 101
- Creating a Watermark 101
- Preview Image 101
- Editing a Watermark 102
- Deleting a Watermark 102
- 6-22 Xerox Phaser 3200MFP 102
- Using Overlays 103
- 6-24 Xerox Phaser 3200MFP 104
- Xerox Phaser 3200MFP 6-25 105
- Using a Page Overlay 105
- 6-26 Xerox Phaser 3200MFP 106
- Deleting a Page Overlay 106
- Sharing the Printer Locally 107
- Phaser 3200MFP/N 108
- Advanced 109
- Using Help 109
- Using Status Monitor 110
- Xerox Phaser 3200MFP 6-31 111
- Using Your Printer in Linux 112
- 6-34 Xerox Phaser 3200MFP 114
- Xerox Phaser 3200MFP 6-35 115
- Printers Tab 116
- Classes Tab 117
- Xerox Phaser 3200MFP 6-39 119
- Printing a Document 120
- Xerox Phaser 3200MFP 6-41 121
- Printing Files 121
- Scanning a Document 122
- Xerox Phaser 3200MFP 6-43 123
- Drag the pointer to set the 123
- 6-44 Xerox Phaser 3200MFP 124
- Adding Job Type Settings 124
- Xerox Phaser 3200MFP 6-45 125
- Tools Function 125
- Use these tools to edit the 125
- 6-46 Xerox Phaser 3200MFP 126
- Install the Printer driver 126
- Xerox Phaser 3200MFP 6-47 127
- Setting Up the Printer 128
- Printing 129
- Layout Setting 130
- Printer Features Setting 131
- Scanning 132
- 7 Scanning 133
- Scanning Basics 134
- 7Scanning 135
- Xerox Phaser 3200MFP 7-3 135
- Scanning Using the WIA Driver 136
- (Phaser 3200MFP/N only) 137
- 7-6 Xerox Phaser 3200MFP 138
- Xerox Phaser 3200MFP 7-7 139
- Scanning to a network client 139
- 7-8 Xerox Phaser 3200MFP 140
- Xerox Phaser 3200MFP 7-9 141
- Enabling network scan 142
- Setting up Address Book 142
- Xerox Phaser 3200MFP 7-11 143
- Using Address Book entries 143
- Printing Address Book 144
- 8 Faxing 145
- Setting Up the Fax System 146
- Receiving Manually Using an 147
- Mode on page 8-11 147
- Option Description 147
- Sending a Fax 148
- Xerox Phaser 3200MFP 8-5 149
- Sending a Fax Automatically 150
- Sending a Fax Manually 151
- Redialing the Last Number 151
- Confirming Transmission 152
- Automatic Redialing 152
- Receiving a Fax 153
- 8-10 Xerox Phaser 3200MFP 154
- Xerox Phaser 3200MFP 8-11 155
- Receiving Faxes in the Memory 156
- Automatic Dialing 157
- Group Dialing 158
- Xerox Phaser 3200MFP 8-15 159
- Editing Group Dial Numbers 159
- 8-16 Xerox Phaser 3200MFP 160
- Printing a Phonebook List 161
- Other Ways to Fax 162
- Sending a Delayed Fax 163
- Sending a Priority Fax 164
- Xerox Phaser 3200MFP 8-21 165
- Additional Features 166
- Printing Reports 167
- 8-24 Xerox Phaser 3200MFP 168
- Using Advanced Fax Settings 169
- Forwarding faxes 170
- Xerox Phaser 3200MFP 8-27 171
- Sending a fax from a PC 172
- Xerox Phaser 3200MFP 8-29 173
- Configure PC Fax 173
- To send a PC Fax 173
- 8-30 Xerox Phaser 3200MFP 174
- to add it 174
- Xerox Phaser 3200MFP 8-31 175
- 8-32 Xerox Phaser 3200MFP 176
- 9 Maintenance 177
- Clearing the Memory 178
- Cleaning Your Machine 179
- 9-4 Xerox Phaser 3200MFP 180
- Cleaning the Scan Unit 181
- Print Cartridge Storage 182
- Expected Cartridge Life 182
- Replacing the Print Cartridge 183
- Toner message appears 184
- Cleaning the Drum 185
- Consumables Parts 186
- Replacement Parts 186
- Replacing the ADF Rubber Pad 187
- 9-12 Xerox Phaser 3200MFP 188
- 10 Troubleshooting 189
- Clearing Document Jams 190
- Exit Misfeed 191
- Clearing Paper Jams 192
- In the Manual Tray 193
- In the Paper Exit Area 194
- Xerox Phaser 3200MFP 10-7 195
- Tips for Avoiding Paper Jams 196
- Clearing LCD Error Messages 197
- ECM Mode (Error Correction 198
- Mode) on page 8-26 198
- Replacing the 200
- Print Cartridge on page 9-7 200
- Toner on page 9-6 200
- Solving Other Problems 202
- Printing Problems 203
- Printing chapter on page 6-1 204
- Printing Quality Problems 206
- Copying Problems 210
- Scanning Problems 211
- Fax Problems 212
- Common Windows Problems 213
- 10-26 Xerox Phaser 3200MFP 214
- Common Linux Problems 215
- 10-30 Xerox Phaser 3200MFP 218
- 11 Specifications 219
- General Specifications 220
- Item Description 221
- Printer Specifications 222
- Facsimile Specifications 223
- Paper Specifications 224
- Supported Sizes of Paper 225
- Guidelines for Using Paper 226
- Paper Output Capacity 228
- Paper Storage Environment 228
- Envelopes 229
- 11-12 Xerox Phaser 3200MFP 230
- Transparencies 231
- 11-14 Xerox Phaser 3200MFP 232
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