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Troubleshooting
92
When the Indicators Provide No Help
Check the problem
Check the following table to see if your problem is mentioned, and go to the appropriate page for information
on handling the problem.
Problem Page
Problems relating to im‐
ages
No images appear
Projection does not start, the projection area is completely black, or
the projection area is completely blue.
p.93
Moving images being projected from a computer are not projected p.93
"Not supported" is displayed
p.93
"No Signal" is displayed
p.94
Images are fuzzy or out of focus p.94
Interference or distortion appears in the images p.94
The image is truncated (large) or small, or only a part of the image is
projected
p.95
Image colors are not right
The whole image appears purplish or greenish, images are black &
white, or colors appear dull.
*
p.95
Images appear dark p.95
Projection stops automatically p.96
Problems when projection
starts
The projector does not turn on p.96
Problems with the remote
control
The remote control does not respond p.96
Problems with the control
panel
Cannot make settings on the control panel p.97
Problems with 3D Cannot project correctly in 3D p.97
The 3D image is enlarged and truncated p.98
Problems with HDMI HDMI Link does not function p.98
The device name is not displayed under device connections p.98
Problems with WirelessHD Cannot project WirelessHD images p.98
WirelessHD audio is not output correctly p.99
Interference, distortion, or interruption appear in WirelessHD p.99
Problems with USB storage
devices
Slideshow does not start p.100
Other problems No audio, or the audio is too low p.100
A network cannot be connected via a wireless LAN p.100
*
Because color reproduction differs between monitors and computer LCD screens, the image projected by the
projector and the color tones displayed on the monitor may not match, however this is not a fault.
- User's Guide 1
- Using Each Guide 2
- Notations Used in This Guide 3
- Contents 4
- Useful Functions 5
- Configuration Menu 5
- Troubleshooting 5
- Part Names and Functions 7
- Control Panel 8
- Remote Control 9
- Button Function 10
- Introduction 11
- Name Function 12
- Front adjustable foot 12
- Ceiling mount fixing 12
- Air intake vent 12
- Appearance 13
- Installing 14
- Various Setting Methods 15
- Preparing 17
- Unit: cm 17
- Connecting a Device 19
- Connecting a Computer 20
- Connecting External Devices 20
- Removing the Terminal Cover 23
- Preparing the Remote Control 24
- Remote control Control panel 25
- Turning Off 26
- Attach the lens cap 27
- Displaying the Test Pattern 28
- Adjusting the Focus 28
- Adjusting the Volume 32
- Adjusting the Image 33
- Normal Full Zoom 35
- Letterbox Images 35
- Absolute Color Adjustments 36
- Color Temp 38
- Skin Tone 38
- Detailed Image Adjustments 39
- Setting Auto Iris 40
- Panel Alignment 41
- Image Processing 42
- (Memory Function) 44
- Loading a Memory 45
- Deleting a Saved Memory 45
- Renaming a Memory 45
- Enter a name 46
- Enjoying 3D Images 47
- Using 3D Glasses 48
- Range for Viewing 3D Images 50
- Wearing 3D Glasses 52
- Viewing Time 52
- Watching 3D Images 52
- Front Rear 55
- Projecting Images 60
- WirelessHD Settings Menu 61
- WirelessHD Transmission Range 62
- Operating the Remote Control 63
- Switching the target image 64
- Switching the image source 66
- Displaying as a Sub-Screen 68
- Using the HDMI Link Function 69
- Device Connections 70
- Compatible Data 71
- Playing a Slideshow 71
- Press the button 74
- Make settings for each of the 74
- Configuration Menu Functions 75
- Configuration Menu Table 76
- Signal menu 78
- Settings menu 80
- WirelessHD 81
- Lock Setting 81
- Projection 82
- User Button 82
- Picture in Pic‐ 82
- Operation 83
- Memory menu 85
- Network menu 85
- Soft keyboard operations 86
- Basic menu 86
- Wireless LAN 86
- Security menu 87
- Reset menu 87
- Info menu 88
- Picture in Picture menu 89
- Problem Solving 90
- : Lit : Flashing : Off 92
- Check the problem 93
- Problems relating to images 94
- Image colors are not right 96
- Images appear dark 96
- Problems with 3D 98
- Problems with HDMI 99
- Check Remedy 100
- Other problems 101
- Event ID 102
- Maintenance 103
- Attention 104
- Replacing Consumables 106
- Replace the lamp cover 108
- Install the new lamp 108
- Optional Items 110
- Consumables 110
- Supported Resolutions 111
- MHL Input Signal 112
- 3D Input Signal HDMI 112
- WirelessHD Input Signal 112
- Appendix 113
- Specifications 114
- Angle of tilt 115
- ESC/VP21 Commands 115
- RS-232C Cable layouts 115
- EU (RoHS) 116
- Glossary 118
- Interlace 119
- General Notes 120
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